Returns & Refunds
Obviously, Oak Framed Buildings are very large items that are built to order.
As such, please be certain that you require your frame before ordering.
Any return would have to be made within 7 days and will incur significant expense, which we would not be liable for if the correct building has been delivered in good condition.
Please be assured, however, that we will always work with you in the event of a problem.
Materials that haven’t been machined by us, such as Cedar Shingles / feather edge boards etc, can be returned subject to a 15 percent restocking charge as long as they have been store correctly.
Please note we will not accept returns of small quantities which we send out to cover any wastage.